New Patients

Thank you for your interest in working with us!

Like choosing any healthcare professional, selecting the right prosthetic or orthotic provider is both an important and personal decision. Experience, certifications, access and personality are all factors to consider. Whether you’re making this decision for yourself or a family member, making an informed decision is critical. If you have any questions, please contact us. Initial appointments are free of charge with a valid prescription.

Guidelines for choosing your provider

  1. Make certain the practitioner and the center where he or she practices is certified and accredited.
    • All of our practitioners are ABC certified and licensed.
  2. Select a practitioner that makes you comfortable and in which you feel confident.
  3. Find a provider that has a relationship with your physician or is open to starting one.
    • We work closely with all physicians and healthcare professionals.
  4. Look for a provider with a knowledgeable, helpful staff.
  5. Check to see if the provider accepts your insurance.

Accepted Insurances

AOPI accepts all insurances, however, we are not currently in network with Cigna or Blue Choice Medicaid.

New Patient Forms

We require all new patients to complete the forms linked below. They can be printed and completed prior to your appointment, or once you arrive at the office. You may be required to complete addition forms depending on insurance specifications.

Frequently Asked Questions

  1. Does AOPI offer discounts? If your insurance will be filed, unfortunately, we cannot offer discounts. By accepting your insurance, we are under obligation to charge the rates the insurance has set forth. AOPI can offer discounts when you are self-pay and no insurance will be filed.
  2. Does AOPI offer payment plans? Yes, payment plans are available! Most plans require 1/2 down, then you will be set up on a monthly auto-pay plan. Our finance department is happy to work with you!
  3. Does insurance cover foot orthotics? Medicare policies only cover foot orthotics if you have a diagnosis of diabetes. Orthotics are not covered if you have any SC Medicaid policy, Amerigroup, or Tricare. For all other policies, your insurance will have to be called for detailed benefits.
  4. What is an A.B.N. and why would I need to sign it? An A.B.N or Advanced Beneficiary Notice is a form notifying you in writing that a device is non-covered by your insurance. The A.B.N. will explain the reason for non-coverage and gives you the option to move forward with the device.